Influence of perceived value on satisfaction and continuance usage intention: e-hailing services

Customer loyalty is always an agenda that organisations would like to achieve. However, it is not an easy agenda to be achieved. This is not an exceptional agenda for collaborative consumption services particularly in e-hailing services. Therefore, to ensure customer loyalty particularly in continua...

詳細記述

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書誌詳細
主要な著者: Yapp, Emily Hon Tshin, Jasmine A. L. Yeap
フォーマット: Proceedings
言語:English
English
出版事項: European Publisher 2020
主題:
オンライン・アクセス:https://eprints.ums.edu.my/id/eprint/27551/1/Influence%20of%20perceived%20value%20on%20satisfaction%20and%20continuance%20usage%20intention.pdf
https://eprints.ums.edu.my/id/eprint/27551/2/Influence%20of%20perceived%20value%20on%20satisfaction%20and%20continuance%20usage%20intention1.pdf
https://eprints.ums.edu.my/id/eprint/27551/
https://www.europeanproceedings.com/files/data/article/1023/11150/article_1023_11150_pdf_100.pdf
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