Influence of perceived value on satisfaction and continuance usage intention: e-hailing services

Customer loyalty is always an agenda that organisations would like to achieve. However, it is not an easy agenda to be achieved. This is not an exceptional agenda for collaborative consumption services particularly in e-hailing services. Therefore, to ensure customer loyalty particularly in continua...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلفون الرئيسيون: Yapp, Emily Hon Tshin, Jasmine A. L. Yeap
التنسيق: Proceedings
اللغة:English
English
منشور في: European Publisher 2020
الموضوعات:
الوصول للمادة أونلاين:https://eprints.ums.edu.my/id/eprint/27551/1/Influence%20of%20perceived%20value%20on%20satisfaction%20and%20continuance%20usage%20intention.pdf
https://eprints.ums.edu.my/id/eprint/27551/2/Influence%20of%20perceived%20value%20on%20satisfaction%20and%20continuance%20usage%20intention1.pdf
https://eprints.ums.edu.my/id/eprint/27551/
https://www.europeanproceedings.com/files/data/article/1023/11150/article_1023_11150_pdf_100.pdf
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