Influence of perceived value on satisfaction and continuance usage intention: e-hailing services

Customer loyalty is always an agenda that organisations would like to achieve. However, it is not an easy agenda to be achieved. This is not an exceptional agenda for collaborative consumption services particularly in e-hailing services. Therefore, to ensure customer loyalty particularly in continua...

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Main Authors: Yapp, Emily Hon Tshin, Jasmine A. L. Yeap
格式: Proceedings
语言:English
English
出版: European Publisher 2020
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在线阅读:https://eprints.ums.edu.my/id/eprint/27551/1/Influence%20of%20perceived%20value%20on%20satisfaction%20and%20continuance%20usage%20intention.pdf
https://eprints.ums.edu.my/id/eprint/27551/2/Influence%20of%20perceived%20value%20on%20satisfaction%20and%20continuance%20usage%20intention1.pdf
https://eprints.ums.edu.my/id/eprint/27551/
https://www.europeanproceedings.com/files/data/article/1023/11150/article_1023_11150_pdf_100.pdf
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