Factors affecting hotel visitors' usage of guest empowerment technology (GET)
The aim of this study is to determine the factors affecting the usage of Guest Empowerment Technologies (GET) in hotels among hotel visitors in Labuan, Malaysia. The research used multiple regression for data analysis across a sample of 225 respondents who stayed in hotel at least once in a year. Th...
Saved in:
Main Authors: | Lai, Hang Kwan, Siew, Jing Chia, Rickson Khor, Teck, Hou Wong, Yuan, Xu Lin, Chen, Xi Zhao |
---|---|
Format: | Book Chapter |
Language: | English |
Published: |
IGI Global
2016
|
Online Access: | https://eprints.ums.edu.my/id/eprint/20134/1/Factors%20affecting%20hotel%20visitors.pdf https://eprints.ums.edu.my/id/eprint/20134/ https://doi.org/10.4018/978-1-5225-0746-8.ch009 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
The effect of marketing mix on guest satisfaction and guest retention in five star hotels
by: Raeesi, Ronak
Published: (2013) -
Segmenting hotel guests : The case of five star hotels in Langkawi
by: Kasim, Azilah, et al.
Published: (1999) -
Level of Green Practices Among Hotel Guests in Malaysia
by: Yusnita, Yusof, et al.
Published: (2020) -
A study of hotel lobby physical servicescape and guest impression towards hotel
by: Tarmudi, Sabrina, et al.
Published: (2022) -
Visitors get a taste of Felda life
by: Sunday, Star
Published: (2014)