A survey on electronic dialogue, risk assessment, customer access, and customers relationship lifetime
The customer lifetime relationship has challenged the firms to engage with loyal customers. Typically the relationship has no longer electronic compared to the conventional ones. This study aimed to determine the effect of electronic dialogue and risk assessment on customer access and relationship l...
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| Main Authors: | , , , , , |
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| Format: | Conference or Workshop Item |
| Language: | English English |
| Published: |
Institute of Electrical and Electronics Engineers Inc.
2022
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/39404/1/A%20survey%20on%20electronic%20dialogue%2C%20risk%20assessment%2C%20customer%20access.pdf http://umpir.ump.edu.my/id/eprint/39404/2/A%20survey%20on%20electronic%20dialogue%2C%20risk%20assessment%2C%20customer%20access%2C%20and%20customers%20relationship%20lifetime_ABS.pdf http://umpir.ump.edu.my/id/eprint/39404/ https://doi.org/10.1109/ICIMTech55957.2022.9915012 |
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