Factors that influence passengers satisfaction on service quality in low cost carrier airline: a case study among generation Y in Kelantan
This study was designed to study on Passenger satisfaction on Service Quality in Low cost carrier Airline: A case study among Generation Y in Kelantan.200 respondents were selected at airport randomly to identify the relationship of service quality such as reliability, tangibles, empathy, responsive...
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| Main Authors: | , , , |
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| Format: | Undergraduate Final Project Report |
| Published: |
2015
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| Online Access: | http://discol.umk.edu.my/id/eprint/6481/ |
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