The effect of service quality, food quality and accommodation and facilities on hotel guest satisfaction: a case of three star hotels in Kelantan
This research finding is based on respondents which are hotel guest around Kota Bharu, Kelantan. The hotel get involved in this study are Royal Guest House, Crown Garden Hotel, Dynasty Inn, Tune Hotel and others. The purpose of this study is explaining the effect of service quality, food and accommo...
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| Main Authors: | , , , |
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| Format: | Undergraduate Final Project Report |
| Published: |
2015
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| Online Access: | http://discol.umk.edu.my/id/eprint/6461/ |
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