The impact of restaurant service on customer satisfaction: a case of restaurant industry in Kelantan

The customer satisfaction is very important in the restaurants industry as to retain the customer loyalty towards the restaurant. Food quality, price of food, service quality and the restaurant atmosphere are the factors that had been focusing to identify the relationship with the customer satisfact...

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Bibliographic Details
Main Authors: Lee, Heng Ee, Ismail, Noorulfarahiah, Hamsah, Nurul Kamalia
Format: Undergraduate Final Project Report
Published: 2015
Online Access:http://discol.umk.edu.my/id/eprint/6457/
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