E-retailing in Malaysia:factors of e-satisfaction that influence repurchase intention
The objective of this study is to identify factor of customer satisfaction in Malaysia that influence E-Retail customers to repurchase. There have five factors that been state, which is convenience, merchandise, site design, security and delivery time. Marketers or e-retailer can customize their mar...
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| Format: | Undergraduate Final Project Report |
| Published: |
2011
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| Online Access: | http://discol.umk.edu.my/id/eprint/5416/ |
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