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The effectiveness of technology use among tourist satisfaction in kelantan

The use of advanced technologies in the travel and tourism sector is essential because it helps companies run their current tasks while improving their customer experience. Nowadays, technology is one of the most common applications that provides effectiveness of technology use among tourist satisfa...

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Main Authors: Noor Atirrah Anuar, Noor Shafawani Nordin, Noor Syamimi Mohd Noor, Noorshahida Abdullah
Format: Undergraduate Final Project Report
Language:English
Published: 2023
Online Access:http://discol.umk.edu.my/id/eprint/13996/1/T26.pdf
http://discol.umk.edu.my/id/eprint/13996/
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spelling my.umk.eprints.139962024-03-26T08:14:28Z http://discol.umk.edu.my/id/eprint/13996/ The effectiveness of technology use among tourist satisfaction in kelantan Noor Atirrah Anuar Noor Shafawani Nordin Noor Syamimi Mohd Noor Noorshahida Abdullah The use of advanced technologies in the travel and tourism sector is essential because it helps companies run their current tasks while improving their customer experience. Nowadays, technology is one of the most common applications that provides effectiveness of technology use among tourist satisfaction in Kelantan. This might aid a company in lowering the number of employees needed, lowering expenses, and raising revenue, all of which would improve financial outcomes. Technology has the power to transform how people travel, bringing with it convenience, safety, and fewer touch points. People are eager to travel and make up for lost time after more than two years of COVID-19 restrictions; this is known as "revenge travel." However, despite the pandemic, vacationers and business travellers want to feel secure when making travel plans (Sarah, 2022). Besides that, the effectiveness of technology use had a significant impact on tourist satisfaction in Kelantan transforming the learning experience about travel among tourists and Malaysia’s economy has increased extremely fast (Louis Major, 2022). Apart from this, a quantitative study was conducted to determine the effectiveness of technology use among tourist satisfaction in Kelantan, in terms of type of technology used, frequency of technology use and purpose of technology use. Next, this research will choose a probability or random sampling technique. In addition, questionnaire surveys will be used for data collection. The questionnaire distributes online and collects data among the respondents who handle and involve in the tourist satisfaction in Kelantan. The survey was conducted by online which is use google form with another platform can using. Keywords: Technology use, Tourism satisfaction, Kelantan 2023 Undergraduate Final Project Report NonPeerReviewed text en http://discol.umk.edu.my/id/eprint/13996/1/T26.pdf Noor Atirrah Anuar and Noor Shafawani Nordin and Noor Syamimi Mohd Noor and Noorshahida Abdullah (2023) The effectiveness of technology use among tourist satisfaction in kelantan. Final Year Project thesis, Universiti Malaysia Kelantan. (Submitted)
institution Universiti Malaysia Kelantan
building Perpustakaan Universiti Malaysia Kelantan
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Kelantan
content_source UMK Institutional Repository
url_provider http://umkeprints.umk.edu.my/
language English
description The use of advanced technologies in the travel and tourism sector is essential because it helps companies run their current tasks while improving their customer experience. Nowadays, technology is one of the most common applications that provides effectiveness of technology use among tourist satisfaction in Kelantan. This might aid a company in lowering the number of employees needed, lowering expenses, and raising revenue, all of which would improve financial outcomes. Technology has the power to transform how people travel, bringing with it convenience, safety, and fewer touch points. People are eager to travel and make up for lost time after more than two years of COVID-19 restrictions; this is known as "revenge travel." However, despite the pandemic, vacationers and business travellers want to feel secure when making travel plans (Sarah, 2022). Besides that, the effectiveness of technology use had a significant impact on tourist satisfaction in Kelantan transforming the learning experience about travel among tourists and Malaysia’s economy has increased extremely fast (Louis Major, 2022). Apart from this, a quantitative study was conducted to determine the effectiveness of technology use among tourist satisfaction in Kelantan, in terms of type of technology used, frequency of technology use and purpose of technology use. Next, this research will choose a probability or random sampling technique. In addition, questionnaire surveys will be used for data collection. The questionnaire distributes online and collects data among the respondents who handle and involve in the tourist satisfaction in Kelantan. The survey was conducted by online which is use google form with another platform can using. Keywords: Technology use, Tourism satisfaction, Kelantan
format Undergraduate Final Project Report
author Noor Atirrah Anuar
Noor Shafawani Nordin
Noor Syamimi Mohd Noor
Noorshahida Abdullah
spellingShingle Noor Atirrah Anuar
Noor Shafawani Nordin
Noor Syamimi Mohd Noor
Noorshahida Abdullah
The effectiveness of technology use among tourist satisfaction in kelantan
author_facet Noor Atirrah Anuar
Noor Shafawani Nordin
Noor Syamimi Mohd Noor
Noorshahida Abdullah
author_sort Noor Atirrah Anuar
title The effectiveness of technology use among tourist satisfaction in kelantan
title_short The effectiveness of technology use among tourist satisfaction in kelantan
title_full The effectiveness of technology use among tourist satisfaction in kelantan
title_fullStr The effectiveness of technology use among tourist satisfaction in kelantan
title_full_unstemmed The effectiveness of technology use among tourist satisfaction in kelantan
title_sort effectiveness of technology use among tourist satisfaction in kelantan
publishDate 2023
url http://discol.umk.edu.my/id/eprint/13996/1/T26.pdf
http://discol.umk.edu.my/id/eprint/13996/
_version_ 1794645943495163904
score 13.211869

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