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“A study on tourist satisfaction towards ferry services in langkawi “

The purpose of this research proposal is to examine on tourist satisfaction towards ferry services in Langkawi. Additionally, the objectives of this research are to examine relationship between quality service, high fares and ferry safety assessment on tourist satisfaction toward ferry services in L...

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Main Authors: Nuraini Hussin, Nuralisha Nadia Mohd Khari, Nuratika Mawallil, Nureen Shahirah Mohamad
Format: Undergraduate Final Project Report
Language:English
Published: 2023
Online Access:http://discol.umk.edu.my/id/eprint/13846/1/T45.pdf
http://discol.umk.edu.my/id/eprint/13846/
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spelling my.umk.eprints.138462024-03-26T06:13:28Z http://discol.umk.edu.my/id/eprint/13846/ “A study on tourist satisfaction towards ferry services in langkawi “ Nuraini Hussin Nuralisha Nadia Mohd Khari Nuratika Mawallil Nureen Shahirah Mohamad The purpose of this research proposal is to examine on tourist satisfaction towards ferry services in Langkawi. Additionally, the objectives of this research are to examine relationship between quality service, high fares and ferry safety assessment on tourist satisfaction toward ferry services in Langkawi. 384 questionnaires were distributed to community. This study used quantitative approach. The sample size was collected using convenient sampling. Data was collected through online survey. This study shows that the three factors which service quality, high fares and ferry safety assessment are the main factor that influence tourist satisfaction. Keywords: Tourist satisfaction, quality service, high fares, ferry safety assessment 2023 Undergraduate Final Project Report NonPeerReviewed text en http://discol.umk.edu.my/id/eprint/13846/1/T45.pdf Nuraini Hussin and Nuralisha Nadia Mohd Khari and Nuratika Mawallil and Nureen Shahirah Mohamad (2023) “A study on tourist satisfaction towards ferry services in langkawi “. Final Year Project thesis, Universiti Malaysia Kelantan. (Submitted)
institution Universiti Malaysia Kelantan
building Perpustakaan Universiti Malaysia Kelantan
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Kelantan
content_source UMK Institutional Repository
url_provider http://umkeprints.umk.edu.my/
language English
description The purpose of this research proposal is to examine on tourist satisfaction towards ferry services in Langkawi. Additionally, the objectives of this research are to examine relationship between quality service, high fares and ferry safety assessment on tourist satisfaction toward ferry services in Langkawi. 384 questionnaires were distributed to community. This study used quantitative approach. The sample size was collected using convenient sampling. Data was collected through online survey. This study shows that the three factors which service quality, high fares and ferry safety assessment are the main factor that influence tourist satisfaction. Keywords: Tourist satisfaction, quality service, high fares, ferry safety assessment
format Undergraduate Final Project Report
author Nuraini Hussin
Nuralisha Nadia Mohd Khari
Nuratika Mawallil
Nureen Shahirah Mohamad
spellingShingle Nuraini Hussin
Nuralisha Nadia Mohd Khari
Nuratika Mawallil
Nureen Shahirah Mohamad
“A study on tourist satisfaction towards ferry services in langkawi “
author_facet Nuraini Hussin
Nuralisha Nadia Mohd Khari
Nuratika Mawallil
Nureen Shahirah Mohamad
author_sort Nuraini Hussin
title “A study on tourist satisfaction towards ferry services in langkawi “
title_short “A study on tourist satisfaction towards ferry services in langkawi “
title_full “A study on tourist satisfaction towards ferry services in langkawi “
title_fullStr “A study on tourist satisfaction towards ferry services in langkawi “
title_full_unstemmed “A study on tourist satisfaction towards ferry services in langkawi “
title_sort “a study on tourist satisfaction towards ferry services in langkawi “
publishDate 2023
url http://discol.umk.edu.my/id/eprint/13846/1/T45.pdf
http://discol.umk.edu.my/id/eprint/13846/
_version_ 1794645938870943744
score 13.211869

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