Promoting organizational citizenship behaviour through high involvement human resource practices and organizational justice among hotel frontline employees in Malaysia : an attempt to reduce turnover intention

Acknowledging the need to pool human capital in the light of strong relational infrastructure so as to increase employees retention, this study examines the possibility of inducing organizational citizenship bahaviour (OCB) through human resource (HR)philosophy embraced by the organizations, high in...

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Bibliographic Details
Main Author: Wee Yu Ghee
Format: UMK Etheses
Published: 2010
Online Access:http://discol.umk.edu.my/id/eprint/10358/
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