Holdings: Customer service quality as a competitive strategy in the Malaysian automotive industry / Group research project by: Tan Thiam Keat (Alex) and Tay Chai Li

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Bibliographic Details
Main Authors:	Tan, Thiam Keat, Tay, Chai Li
Format:	Thesis
Published:	1998
Subjects:	HF Commerce
Online Access:	http://studentsrepo.um.edu.my/2329/1/PENDAHULUAN.pdf http://studentsrepo.um.edu.my/2329/2/KANDUNGAN.pdf http://studentsrepo.um.edu.my/2329/3/BAB_1.pdf http://studentsrepo.um.edu.my/2329/4/BAB_2.pdf http://studentsrepo.um.edu.my/2329/5/BAB_3.pdf http://studentsrepo.um.edu.my/2329/6/BAB_4.pdf http://studentsrepo.um.edu.my/2329/7/BAB_5.pdf http://studentsrepo.um.edu.my/2329/8/BAB_6.pdf http://studentsrepo.um.edu.my/2329/9/BAB_7.pdf http://studentsrepo.um.edu.my/2329/10/BAB_8.pdf http://studentsrepo.um.edu.my/2329/11/BAB_9.pdf http://studentsrepo.um.edu.my/2329/12/BIBLIOGRAFI.pdf http://studentsrepo.um.edu.my/2329/13/LAMPIRAN.pdf http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="Customer service quality as a competitive strategy in the Malaysian automotive industry"{245} http://studentsrepo.um.edu.my/2329/
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