Integrating strategic quality management in the context of corporate strategy – Initial lessons: A case study of Universiti Brunei Darussalam
Managing quality is basically the same with other aspects of management; it requires strategies formulation, goal settings, development of action plans, implementation plans and provision of control and feedback mechanism for corrective actions to be taken. It is thus imperative not to see quality...
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2007
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Online Access: | http://eprints.um.edu.my/36/1/fairul.pdf http://eprints.um.edu.my/36/ |
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