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Moderating effect of demographic characteristics on the relationship between work life quality and turnover intention: A cross-sectional study

AIM: This study aimed to investigate the moderating effect of demographic variables (sex, age, marital status, years of experience, level of education, and income) on the relationship between quality of work life and turnover intention in Malaysian nurses. METHOD: A descriptive, and cross-sectional...

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Main Authors: Al Zamel, Luma Ghazi, Abdullah, Khatijah Lim, Chan, Chong Mei, Piaw, Chua Yan
Format: Article
Published: Istanbul Univ-Cerrahpasa 2021
Subjects:
RT Nursing
Online Access:http://eprints.um.edu.my/35035/
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spelling my.um.eprints.350352022-08-29T01:21:54Z http://eprints.um.edu.my/35035/ Moderating effect of demographic characteristics on the relationship between work life quality and turnover intention: A cross-sectional study Al Zamel, Luma Ghazi Abdullah, Khatijah Lim Chan, Chong Mei Piaw, Chua Yan RT Nursing AIM: This study aimed to investigate the moderating effect of demographic variables (sex, age, marital status, years of experience, level of education, and income) on the relationship between quality of work life and turnover intention in Malaysian nurses. METHOD: A descriptive, and cross-sectional design using Brook's quality of nursing work life questionnaire (self-reported) and Porter's anticipated turnover scale was implemented to collect data from 430 randomly selected Malaysian nurses in a teaching hospital's medical, surgical, and special units. The data were analyzed using the structural equation model smart partial least squares and Statistical Package for Social Sciences software services. RESULTS: The nurses had a moderate level of quality of work life and high level of turnover intention. Sex, number of children, and work wards/units had a moderating effect on turnover intention, after its interaction with quality of work life (p<.05). CONCLUSION: The study findings highlighted the factors having a moderating effect on turnover intention after its interaction with quality of work life. This knowledge is beneficial for providing guidance to nursing leaders or healthcare departments in hospitals to improve nurses' quality of work life and decrease their turnover intention. Addressing and understanding the demands and needs of nurses in the work environment and the family structure within a quality of work life could affect nurse's retention, leading to a decrease in their turnover intention. Istanbul Univ-Cerrahpasa 2021-06 Article PeerReviewed Al Zamel, Luma Ghazi and Abdullah, Khatijah Lim and Chan, Chong Mei and Piaw, Chua Yan (2021) Moderating effect of demographic characteristics on the relationship between work life quality and turnover intention: A cross-sectional study. Florence Nightingale Journal of Nursing, 29 (2). pp. 203-211. ISSN 2687-6442, DOI https://doi.org/10.5152/FNJN.2021.20069 <https://doi.org/10.5152/FNJN.2021.20069>. 10.5152/FNJN.2021.20069
institution Universiti Malaya
building UM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaya
content_source UM Research Repository
url_provider http://eprints.um.edu.my/
topic RT Nursing
spellingShingle RT Nursing
Al Zamel, Luma Ghazi
Abdullah, Khatijah Lim
Chan, Chong Mei
Piaw, Chua Yan
Moderating effect of demographic characteristics on the relationship between work life quality and turnover intention: A cross-sectional study
description AIM: This study aimed to investigate the moderating effect of demographic variables (sex, age, marital status, years of experience, level of education, and income) on the relationship between quality of work life and turnover intention in Malaysian nurses. METHOD: A descriptive, and cross-sectional design using Brook's quality of nursing work life questionnaire (self-reported) and Porter's anticipated turnover scale was implemented to collect data from 430 randomly selected Malaysian nurses in a teaching hospital's medical, surgical, and special units. The data were analyzed using the structural equation model smart partial least squares and Statistical Package for Social Sciences software services. RESULTS: The nurses had a moderate level of quality of work life and high level of turnover intention. Sex, number of children, and work wards/units had a moderating effect on turnover intention, after its interaction with quality of work life (p<.05). CONCLUSION: The study findings highlighted the factors having a moderating effect on turnover intention after its interaction with quality of work life. This knowledge is beneficial for providing guidance to nursing leaders or healthcare departments in hospitals to improve nurses' quality of work life and decrease their turnover intention. Addressing and understanding the demands and needs of nurses in the work environment and the family structure within a quality of work life could affect nurse's retention, leading to a decrease in their turnover intention.
format Article
author Al Zamel, Luma Ghazi
Abdullah, Khatijah Lim
Chan, Chong Mei
Piaw, Chua Yan
author_facet Al Zamel, Luma Ghazi
Abdullah, Khatijah Lim
Chan, Chong Mei
Piaw, Chua Yan
author_sort Al Zamel, Luma Ghazi
title Moderating effect of demographic characteristics on the relationship between work life quality and turnover intention: A cross-sectional study
title_short Moderating effect of demographic characteristics on the relationship between work life quality and turnover intention: A cross-sectional study
title_full Moderating effect of demographic characteristics on the relationship between work life quality and turnover intention: A cross-sectional study
title_fullStr Moderating effect of demographic characteristics on the relationship between work life quality and turnover intention: A cross-sectional study
title_full_unstemmed Moderating effect of demographic characteristics on the relationship between work life quality and turnover intention: A cross-sectional study
title_sort moderating effect of demographic characteristics on the relationship between work life quality and turnover intention: a cross-sectional study
publisher Istanbul Univ-Cerrahpasa
publishDate 2021
url http://eprints.um.edu.my/35035/
_version_ 1744649204698972160
score 13.211869

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