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Investigating transportation research based on social media analysis: A systematic mapping review

Social media is a pool of users' thoughts, opinions, surrounding environment, situation and others. This pool can be used as a real-time and feedback data source for many domains such as transportation. It can be used to get instant feedback from commuters; their opinions toward the transportat...

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Main Authors: Zayet, Tasnim M. A., Ismail, Maizatul Akmar, Varathan, Kasturi Dewi, Noor, Rafidah M. D., Chua, Hui Na, Lee, Angela, Low, Yeh Ching, Singh, Sheena Kaur Jaswant
Format: Article
Published: Springer 2021
Subjects:
QA75 Electronic computers. Computer science
Library science. Information science
Online Access:http://eprints.um.edu.my/34013/
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spelling my.um.eprints.340132022-06-23T07:24:17Z http://eprints.um.edu.my/34013/ Investigating transportation research based on social media analysis: A systematic mapping review Zayet, Tasnim M. A. Ismail, Maizatul Akmar Varathan, Kasturi Dewi Noor, Rafidah M. D. Chua, Hui Na Lee, Angela Low, Yeh Ching Singh, Sheena Kaur Jaswant QA75 Electronic computers. Computer science Library science. Information science Social media is a pool of users' thoughts, opinions, surrounding environment, situation and others. This pool can be used as a real-time and feedback data source for many domains such as transportation. It can be used to get instant feedback from commuters; their opinions toward the transportation network and their complaints, in addition to the traffic situation, road conditions, events detection and many others. The problem is in how to utilize social media data to achieve one or more of these targets. A systematic review was conducted in the field of transportation-related research based on social media analysis (TRR-SMA) from the years between 2008 and 2018; 74 papers were identified from an initial set of 703 papers extracted from 4 digital libraries. This review will structure the field and give an overview based on the following grounds: activity, keywords, approaches, social media data and platforms and focus of the researches. It will show the trend in the research subjects by countries, in addition to the activity trends, platforms usage trend and others. Further analysis of the most employed approach (Lexicons) and data (text) will be also shown. Finally, challenges and future works are drawn and proposed. Springer 2021-08 Article PeerReviewed Zayet, Tasnim M. A. and Ismail, Maizatul Akmar and Varathan, Kasturi Dewi and Noor, Rafidah M. D. and Chua, Hui Na and Lee, Angela and Low, Yeh Ching and Singh, Sheena Kaur Jaswant (2021) Investigating transportation research based on social media analysis: A systematic mapping review. Scientometrics, 126 (8). pp. 6383-6421. ISSN 0138-9130, DOI https://doi.org/10.1007/s11192-021-04046-2 <https://doi.org/10.1007/s11192-021-04046-2>. 10.1007/s11192-021-04046-2
institution Universiti Malaya
building UM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaya
content_source UM Research Repository
url_provider http://eprints.um.edu.my/
topic QA75 Electronic computers. Computer science
Library science. Information science
spellingShingle QA75 Electronic computers. Computer science
Library science. Information science
Zayet, Tasnim M. A.
Ismail, Maizatul Akmar
Varathan, Kasturi Dewi
Noor, Rafidah M. D.
Chua, Hui Na
Lee, Angela
Low, Yeh Ching
Singh, Sheena Kaur Jaswant
Investigating transportation research based on social media analysis: A systematic mapping review
description Social media is a pool of users' thoughts, opinions, surrounding environment, situation and others. This pool can be used as a real-time and feedback data source for many domains such as transportation. It can be used to get instant feedback from commuters; their opinions toward the transportation network and their complaints, in addition to the traffic situation, road conditions, events detection and many others. The problem is in how to utilize social media data to achieve one or more of these targets. A systematic review was conducted in the field of transportation-related research based on social media analysis (TRR-SMA) from the years between 2008 and 2018; 74 papers were identified from an initial set of 703 papers extracted from 4 digital libraries. This review will structure the field and give an overview based on the following grounds: activity, keywords, approaches, social media data and platforms and focus of the researches. It will show the trend in the research subjects by countries, in addition to the activity trends, platforms usage trend and others. Further analysis of the most employed approach (Lexicons) and data (text) will be also shown. Finally, challenges and future works are drawn and proposed.
format Article
author Zayet, Tasnim M. A.
Ismail, Maizatul Akmar
Varathan, Kasturi Dewi
Noor, Rafidah M. D.
Chua, Hui Na
Lee, Angela
Low, Yeh Ching
Singh, Sheena Kaur Jaswant
author_facet Zayet, Tasnim M. A.
Ismail, Maizatul Akmar
Varathan, Kasturi Dewi
Noor, Rafidah M. D.
Chua, Hui Na
Lee, Angela
Low, Yeh Ching
Singh, Sheena Kaur Jaswant
author_sort Zayet, Tasnim M. A.
title Investigating transportation research based on social media analysis: A systematic mapping review
title_short Investigating transportation research based on social media analysis: A systematic mapping review
title_full Investigating transportation research based on social media analysis: A systematic mapping review
title_fullStr Investigating transportation research based on social media analysis: A systematic mapping review
title_full_unstemmed Investigating transportation research based on social media analysis: A systematic mapping review
title_sort investigating transportation research based on social media analysis: a systematic mapping review
publisher Springer
publishDate 2021
url http://eprints.um.edu.my/34013/
_version_ 1738510701053345792
score 13.211869

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