Challenges of mining twitter data for analyzing service performance: A case study of transportation service in Malaysia
Literature has shown the prominence of extracting social media data to understand public opinion. However, there are little works on how these opportunities can be realized and the challenges in exploiting the opportunities in the transportation industry. Further, data quality and availability using...
Saved in:
| Main Authors: | , , , , |
|---|---|
| Format: | Conference or Workshop Item |
| Published: |
SPRINGER INTERNATIONAL PUBLISHING AG
2022
|
| Subjects: | |
| Online Access: | http://eprints.um.edu.my/46290/ https://doi.org/10.1007/978-3-031-04216-4_21 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|