Cover Image

The effects of convenience and speed in m-payment

Purpose - The purpose of this paper is to uncover the effects of perceived transaction convenience (PTC) and perceived transaction speed (PTS) on unified theory of acceptance and use of technology (UTAUT) in the context of m-payment. Design/methodology/approach - A predictive analysis approach was u...

Full description

Saved in:
Bibliographic Details
Main Authors: Teo, A.C., Tan, G.W.H., Ooi, K.B., Hew, T.S., Yew, K.T.
Format: Article
Published: Emerald 2015
Subjects:
HF Commerce
Business
Online Access:http://eprints.um.edu.my/19570/
http://dx.doi.org/10.1108/IMDS-08-2014-0231
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.um.eprints.19570
record_format eprints
spelling my.um.eprints.195702018-10-03T06:27:37Z http://eprints.um.edu.my/19570/ The effects of convenience and speed in m-payment Teo, A.C. Tan, G.W.H. Ooi, K.B. Hew, T.S. Yew, K.T. HF Commerce Business Purpose - The purpose of this paper is to uncover the effects of perceived transaction convenience (PTC) and perceived transaction speed (PTS) on unified theory of acceptance and use of technology (UTAUT) in the context of m-payment. Design/methodology/approach - A predictive analysis approach was used to examine the PTC and PTS using a two-stage partial least square (PLS) and neural network (NN) analyses. Findings - The findings reveal that only effort expectancy (EE) and facilitating conditions (FC) were discovered to significantly influence BI. More importantly, PTC was found to have positive significant relationship with EE and performance expectancy (PE). Moreover, PTS also supported the positive relationship with BI and EE. Practical implications - The findings of the study provided further insights to mobile payment service providers, online banking industry players, and all decision makers and stakeholders involved. Originality/value - Despite of many attempts devoted to understand m-payment adoption, the effects of PTC and PTS on m-payment are not well understood. Emerald 2015 Article PeerReviewed Teo, A.C. and Tan, G.W.H. and Ooi, K.B. and Hew, T.S. and Yew, K.T. (2015) The effects of convenience and speed in m-payment. Industrial Management & Data Systems, 115 (2). pp. 311-331. ISSN 0263-5577 http://dx.doi.org/10.1108/IMDS-08-2014-0231 doi:10.1108/IMDS-08-2014-0231
institution Universiti Malaya
building UM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaya
content_source UM Research Repository
url_provider http://eprints.um.edu.my/
topic HF Commerce
Business
spellingShingle HF Commerce
Business
Teo, A.C.
Tan, G.W.H.
Ooi, K.B.
Hew, T.S.
Yew, K.T.
The effects of convenience and speed in m-payment
description Purpose - The purpose of this paper is to uncover the effects of perceived transaction convenience (PTC) and perceived transaction speed (PTS) on unified theory of acceptance and use of technology (UTAUT) in the context of m-payment. Design/methodology/approach - A predictive analysis approach was used to examine the PTC and PTS using a two-stage partial least square (PLS) and neural network (NN) analyses. Findings - The findings reveal that only effort expectancy (EE) and facilitating conditions (FC) were discovered to significantly influence BI. More importantly, PTC was found to have positive significant relationship with EE and performance expectancy (PE). Moreover, PTS also supported the positive relationship with BI and EE. Practical implications - The findings of the study provided further insights to mobile payment service providers, online banking industry players, and all decision makers and stakeholders involved. Originality/value - Despite of many attempts devoted to understand m-payment adoption, the effects of PTC and PTS on m-payment are not well understood.
format Article
author Teo, A.C.
Tan, G.W.H.
Ooi, K.B.
Hew, T.S.
Yew, K.T.
author_facet Teo, A.C.
Tan, G.W.H.
Ooi, K.B.
Hew, T.S.
Yew, K.T.
author_sort Teo, A.C.
title The effects of convenience and speed in m-payment
title_short The effects of convenience and speed in m-payment
title_full The effects of convenience and speed in m-payment
title_fullStr The effects of convenience and speed in m-payment
title_full_unstemmed The effects of convenience and speed in m-payment
title_sort effects of convenience and speed in m-payment
publisher Emerald
publishDate 2015
url http://eprints.um.edu.my/19570/
http://dx.doi.org/10.1108/IMDS-08-2014-0231
_version_ 1643691026221629440
score 13.211869

Similar Items