A study on service quality and customer satisfaction in shopping online (UNIMAS non-academic staff) / Salmiah Nahrawi

The Internet has become a world phenomena and the development of it has strongly impact upon the worldwide marketing environment. Currently this phenomenon has become the popular way for business and customers to perform trade over the internet that have sought to utilize this electronic service in...

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Bibliographic Details
Main Author: Nahrawi, Salmiah
Format: Student Project
Language:English
Published: 2015
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/96728/1/96728.pdf
https://ir.uitm.edu.my/id/eprint/96728/
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