Factors that influence the customer's satisfaction towards the pharmaceutical service quality: a case study of Hospital Sultan Abdul Halim, Sungai Petani Kedah / Mohammad Raffi Fhidzon
The purpose of this study is to determine the factors that influence the customer's satisfactions towards pharmaceutical service quality in Hospital Sultan Abdul Halim. The research executed was to test the relationship between five criteria which are service promptness, pharmacist attitude, me...
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| Format: | Student Project |
| Language: | English |
| Published: |
2017
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| Online Access: | https://ir.uitm.edu.my/id/eprint/89307/1/89307.pdf https://ir.uitm.edu.my/id/eprint/89307/ |
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