A study on the effectiveness of total quality management: case study of Bintulu development authority/ Jering Udol… [et.al.]

Quality is fast becoming one of the competitive issues of the 1980s and 1990s. Pressures for improvement have become intense. The result is a heightened interest in quality management at many Malaysian organizations, both public and private, and a growing recognition of quality's strategic impo...

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Bibliographic Details
Main Authors: Udol, Jering, Anyau, Donita Kinchang, Jock, Roslind, Janggi, Linggang
Format: Student Project
Language:English
Published: 2005
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/82653/1/82653.pdf
https://ir.uitm.edu.my/id/eprint/82653/
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