Employee responsiveness towards customer at Telekom Malaysia (Consumer Sales) in Kota Kinabalu / Rozianah Kulin
The aim of this research is to study the responsiveness of employees towards its customer at TM (Consumer Sales). Besides that, it is to identify TM customer satisfaction towards the service that had been given and to suggest recommendation to improve employee responsiveness. There are 120 responden...
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| Format: | Student Project |
| Language: | English |
| Published: |
2010
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| Online Access: | https://ir.uitm.edu.my/id/eprint/79616/1/79616.pdf https://ir.uitm.edu.my/id/eprint/79616/ |
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