Determining the factors that influence staff performance in delivering quality services: a case study of PSC Naval Dockyard (Ship repair Division), Lumut Perak / Norila Abdullah

The aim of this study is to highlight the problem and find the best selection on factors affecting staff performance and how to overcome it. The study covers present staff at PSC Naval Dockyard, Lumut, Perak. This research used about 10% of respondents from Ship repair Division. From this study it i...

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Bibliographic Details
Main Author: Abdullah, Norila
Format: Student Project
Language:English
Published: 2000
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/77042/1/77042.pdf
https://ir.uitm.edu.my/id/eprint/77042/
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