ADM570: Service Management / Faculty of Administrative Science & Policy Studies

This course examines the nature of services with the emphasis on service management in public and private sector. The management implications of services are explored and highlighted using case study, interactive lecture/lecture, flipped classroom and tutorial discussion. The contexts and the public...

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Bibliographic Details
Main Author: UiTM, Faculty of Administrative Science & Policy Studies
Format: Teaching Resource
Language:English
Published: Universiti Teknologi MARA (UiTM) 2021
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/76415/1/76415.pdf
https://ir.uitm.edu.my/id/eprint/76415/
https://aims.uitm.edu.my/
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