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Effectiveness of the performance management system implemented in EON Bank Berhad / Khadam Husain Syed Mohd and Abd Rahman Mat Nordin

This is a study on the Performance Management System (PMS) introduced by EON Bank Berhad and factors which eventually affected the level of satisfaction among the EON Bank Berhad employees towards the Performance Management System. This study was carried out only at EON Banks' Perak branches an...

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Main Authors: Syed Mohd, Khadam Husain, Mat Nordin, Abd Rahman
Format: Student Project
Language:English
Published: 2007
Online Access:https://ir.uitm.edu.my/id/eprint/72469/1/72469.pdf
https://ir.uitm.edu.my/id/eprint/72469/
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spelling my.uitm.ir.724692024-01-08T12:06:05Z https://ir.uitm.edu.my/id/eprint/72469/ Effectiveness of the performance management system implemented in EON Bank Berhad / Khadam Husain Syed Mohd and Abd Rahman Mat Nordin Syed Mohd, Khadam Husain Mat Nordin, Abd Rahman This is a study on the Performance Management System (PMS) introduced by EON Bank Berhad and factors which eventually affected the level of satisfaction among the EON Bank Berhad employees towards the Performance Management System. This study was carried out only at EON Banks' Perak branches and the results obtained from these branches is hoped to represent the overall sentiment of all the other 216 branches and centre throughout the country. The Performance Management System (PMS) is an organizational and management system that relates performance objectives to organizational goals and objectives. The introduction of PMS in EON Bank Berhad however led to resentment among the employees as they felt threatened especially with regard to their seniority and career development. As such the general objective of this study is to determine the factors affecting the level of satisfaction among employees towards Performance Management System as a tool for performance appraisal in EON Bank Berhad. The identified factors with the highest satisfaction level will show that the PMS implementation is benefiting both the organization and its employees. A high satisfaction level would indicate that the system is effective for the management and accepted by the employees whereas factors with low satisfaction level would indicate otherwise. 2007 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/72469/1/72469.pdf Effectiveness of the performance management system implemented in EON Bank Berhad / Khadam Husain Syed Mohd and Abd Rahman Mat Nordin. (2007) [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
description This is a study on the Performance Management System (PMS) introduced by EON Bank Berhad and factors which eventually affected the level of satisfaction among the EON Bank Berhad employees towards the Performance Management System. This study was carried out only at EON Banks' Perak branches and the results obtained from these branches is hoped to represent the overall sentiment of all the other 216 branches and centre throughout the country. The Performance Management System (PMS) is an organizational and management system that relates performance objectives to organizational goals and objectives. The introduction of PMS in EON Bank Berhad however led to resentment among the employees as they felt threatened especially with regard to their seniority and career development. As such the general objective of this study is to determine the factors affecting the level of satisfaction among employees towards Performance Management System as a tool for performance appraisal in EON Bank Berhad. The identified factors with the highest satisfaction level will show that the PMS implementation is benefiting both the organization and its employees. A high satisfaction level would indicate that the system is effective for the management and accepted by the employees whereas factors with low satisfaction level would indicate otherwise.
format Student Project
author Syed Mohd, Khadam Husain
Mat Nordin, Abd Rahman
spellingShingle Syed Mohd, Khadam Husain
Mat Nordin, Abd Rahman
Effectiveness of the performance management system implemented in EON Bank Berhad / Khadam Husain Syed Mohd and Abd Rahman Mat Nordin
author_facet Syed Mohd, Khadam Husain
Mat Nordin, Abd Rahman
author_sort Syed Mohd, Khadam Husain
title Effectiveness of the performance management system implemented in EON Bank Berhad / Khadam Husain Syed Mohd and Abd Rahman Mat Nordin
title_short Effectiveness of the performance management system implemented in EON Bank Berhad / Khadam Husain Syed Mohd and Abd Rahman Mat Nordin
title_full Effectiveness of the performance management system implemented in EON Bank Berhad / Khadam Husain Syed Mohd and Abd Rahman Mat Nordin
title_fullStr Effectiveness of the performance management system implemented in EON Bank Berhad / Khadam Husain Syed Mohd and Abd Rahman Mat Nordin
title_full_unstemmed Effectiveness of the performance management system implemented in EON Bank Berhad / Khadam Husain Syed Mohd and Abd Rahman Mat Nordin
title_sort effectiveness of the performance management system implemented in eon bank berhad / khadam husain syed mohd and abd rahman mat nordin
publishDate 2007
url https://ir.uitm.edu.my/id/eprint/72469/1/72469.pdf
https://ir.uitm.edu.my/id/eprint/72469/
_version_ 1787525216893665280
score 13.211869

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