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Satisfaction of student towards contribution of UMS Library in supporting learning environment process. Case study : Final Year Bachelor students from School of Economy / Ahmad Syafiq Ahmad Nizar and Asmah Khalid

Library is the important place for the people especially the students since it helps the students in their learning process. As it seems important for the students, library should be able to provide a conducive environment in order to help the students to do their revision and other learning purpose...

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Main Authors: Ahmad Nizar, Ahmad Syafiq, Khalid, Asmah
Format: Student Project
Language:English
Published: 2011
Subjects:
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Customer services. Customer relations
University and college. Academic libraries
Online Access:https://ir.uitm.edu.my/id/eprint/71910/1/71910.pdf
https://ir.uitm.edu.my/id/eprint/71910/
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id my.uitm.ir.71910
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spelling my.uitm.ir.719102022-12-27T01:36:03Z https://ir.uitm.edu.my/id/eprint/71910/ Satisfaction of student towards contribution of UMS Library in supporting learning environment process. Case study : Final Year Bachelor students from School of Economy / Ahmad Syafiq Ahmad Nizar and Asmah Khalid Ahmad Nizar, Ahmad Syafiq Khalid, Asmah Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Customer services. Customer relations University and college. Academic libraries Library is the important place for the people especially the students since it helps the students in their learning process. As it seems important for the students, library should be able to provide a conducive environment in order to help the students to do their revision and other learning purposes. Therefore, measuring the students' satisfaction is a vital to ensure the role of library in supporting learning environment process. So, the feedback from its users is important to assist the library management in making assessment and improvement towards their quality services (Filiz, Y. Z., 2007). As the center of attention among the students in supporting learning environment process, library should be able to offer and deliver good services towards the students in order to create satisfaction. Basically, libraries are helping to inspire and motivate the educational and study activities by offering access to world-class information resources. So, understanding the user's needs is vital since it influence the perception and satisfaction of the users and become the milestone for the success of the library. The ability of the library to meet the students expectation when deliver the services represents their successfulness. However, it still depends on the students' judgment towards services given (D, M. K., 2004). 2011 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/71910/1/71910.pdf Satisfaction of student towards contribution of UMS Library in supporting learning environment process. Case study : Final Year Bachelor students from School of Economy / Ahmad Syafiq Ahmad Nizar and Asmah Khalid. (2011) [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Customer services. Customer relations
University and college. Academic libraries
spellingShingle Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Customer services. Customer relations
University and college. Academic libraries
Ahmad Nizar, Ahmad Syafiq
Khalid, Asmah
Satisfaction of student towards contribution of UMS Library in supporting learning environment process. Case study : Final Year Bachelor students from School of Economy / Ahmad Syafiq Ahmad Nizar and Asmah Khalid
description Library is the important place for the people especially the students since it helps the students in their learning process. As it seems important for the students, library should be able to provide a conducive environment in order to help the students to do their revision and other learning purposes. Therefore, measuring the students' satisfaction is a vital to ensure the role of library in supporting learning environment process. So, the feedback from its users is important to assist the library management in making assessment and improvement towards their quality services (Filiz, Y. Z., 2007). As the center of attention among the students in supporting learning environment process, library should be able to offer and deliver good services towards the students in order to create satisfaction. Basically, libraries are helping to inspire and motivate the educational and study activities by offering access to world-class information resources. So, understanding the user's needs is vital since it influence the perception and satisfaction of the users and become the milestone for the success of the library. The ability of the library to meet the students expectation when deliver the services represents their successfulness. However, it still depends on the students' judgment towards services given (D, M. K., 2004).
format Student Project
author Ahmad Nizar, Ahmad Syafiq
Khalid, Asmah
author_facet Ahmad Nizar, Ahmad Syafiq
Khalid, Asmah
author_sort Ahmad Nizar, Ahmad Syafiq
title Satisfaction of student towards contribution of UMS Library in supporting learning environment process. Case study : Final Year Bachelor students from School of Economy / Ahmad Syafiq Ahmad Nizar and Asmah Khalid
title_short Satisfaction of student towards contribution of UMS Library in supporting learning environment process. Case study : Final Year Bachelor students from School of Economy / Ahmad Syafiq Ahmad Nizar and Asmah Khalid
title_full Satisfaction of student towards contribution of UMS Library in supporting learning environment process. Case study : Final Year Bachelor students from School of Economy / Ahmad Syafiq Ahmad Nizar and Asmah Khalid
title_fullStr Satisfaction of student towards contribution of UMS Library in supporting learning environment process. Case study : Final Year Bachelor students from School of Economy / Ahmad Syafiq Ahmad Nizar and Asmah Khalid
title_full_unstemmed Satisfaction of student towards contribution of UMS Library in supporting learning environment process. Case study : Final Year Bachelor students from School of Economy / Ahmad Syafiq Ahmad Nizar and Asmah Khalid
title_sort satisfaction of student towards contribution of ums library in supporting learning environment process. case study : final year bachelor students from school of economy / ahmad syafiq ahmad nizar and asmah khalid
publishDate 2011
url https://ir.uitm.edu.my/id/eprint/71910/1/71910.pdf
https://ir.uitm.edu.my/id/eprint/71910/
_version_ 1753791917794000896
score 13.211869

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