Staff View: The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz

The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz

Conflict is a something that cannot be separated from people's life. It is also viewed as a phenomenon that requires management. This research was conducted to explore and to describe the types of conflict that affect the employee performance of Universiti Malaysia Kelantan (UMK) Kampus Kota an...

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Main Author:	Aziz, Asmira
Format:	Thesis
Language:	English
Published:	2015
Subjects:	Labor. Work environment Performance standards Administrative personnel
Online Access:	https://ir.uitm.edu.my/id/eprint/69581/1/69581.pdf https://ir.uitm.edu.my/id/eprint/69581/
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id	my.uitm.ir.69581
record_format	eprints
spelling	my.uitm.ir.695812022-11-23T07:59:46Z https://ir.uitm.edu.my/id/eprint/69581/ The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz Aziz, Asmira Labor. Work environment Performance standards Administrative personnel Conflict is a something that cannot be separated from people's life. It is also viewed as a phenomenon that requires management. This research was conducted to explore and to describe the types of conflict that affect the employee performance of Universiti Malaysia Kelantan (UMK) Kampus Kota and to identify the styles used by employees at Universiti Malaysia Kelantan (UMK) Kampus Kota to manage conflict arise in the organization. It also conducted to find out the relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota. Data has been collected from seven different units in Universiti Malaysia Kelantan (UMK) Kampus Kota by using questionnaires. The collected data has been analyzed using descriptive statistics and distribution graph. Finding showed that the most type of conflict occurred at Universiti Malaysia Kelantan (UMK) Kampus Kota was interpersonal conflict. Interpersonal conflict exists when disagreement happened between two interdependent people who see that they have incompatible goals. Besides that, finding showed that the most style used at Universiti Malaysia Kelantan (UMK) Kampus Kota in handling conflicts was collaborating. From the finding of this research, it can be concluded that there is significant relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota. Based on the finding of this research, it is recommended for manager at the organization to send employees to the training for interpersonal skills and to develop emotional intelligence in order to resolve conflict existed in the organization. 2015 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/69581/1/69581.pdf The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz. (2015) Degree thesis, thesis, Universiti Teknologi MARA, Kelantan.
institution	Universiti Teknologi Mara
building	Tun Abdul Razak Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Teknologi Mara
content_source	UiTM Institutional Repository
url_provider	http://ir.uitm.edu.my/
language	English
topic	Labor. Work environment Performance standards Administrative personnel
spellingShingle	Labor. Work environment Performance standards Administrative personnel Aziz, Asmira The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz
description	Conflict is a something that cannot be separated from people's life. It is also viewed as a phenomenon that requires management. This research was conducted to explore and to describe the types of conflict that affect the employee performance of Universiti Malaysia Kelantan (UMK) Kampus Kota and to identify the styles used by employees at Universiti Malaysia Kelantan (UMK) Kampus Kota to manage conflict arise in the organization. It also conducted to find out the relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota. Data has been collected from seven different units in Universiti Malaysia Kelantan (UMK) Kampus Kota by using questionnaires. The collected data has been analyzed using descriptive statistics and distribution graph. Finding showed that the most type of conflict occurred at Universiti Malaysia Kelantan (UMK) Kampus Kota was interpersonal conflict. Interpersonal conflict exists when disagreement happened between two interdependent people who see that they have incompatible goals. Besides that, finding showed that the most style used at Universiti Malaysia Kelantan (UMK) Kampus Kota in handling conflicts was collaborating. From the finding of this research, it can be concluded that there is significant relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota. Based on the finding of this research, it is recommended for manager at the organization to send employees to the training for interpersonal skills and to develop emotional intelligence in order to resolve conflict existed in the organization.
format	Thesis
author	Aziz, Asmira
author_facet	Aziz, Asmira
author_sort	Aziz, Asmira
title	The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz
title_short	The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz
title_full	The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz
title_fullStr	The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz
title_full_unstemmed	The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz
title_sort	relationship between conflict management styles and employees performance at universiti malaysia kelantan (umk) kampus kota / asmira aziz
publishDate	2015
url	https://ir.uitm.edu.my/id/eprint/69581/1/69581.pdf https://ir.uitm.edu.my/id/eprint/69581/
_version_	1751539957644656640
score	13.211869

The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz

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