Service quality rendered by the public universities in central region of Malaysia / Faizatul Akmam Amirrudin, Raslina Mohamed Nor and Najah Lukman
Service quality is not a new issue in service industry but where the higher education institution in Malaysia is concerned, again the service quality is a pressing subject. With many players in the higher education institutions in Malaysia ranging from public universities to private colleges to bran...
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| Main Authors: | , , |
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| Format: | Research Reports |
| Language: | English |
| Published: |
2006
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/67807/1/67807.pdf https://ir.uitm.edu.my/id/eprint/67807/ |
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