A study of customer expectations towards service provided by Bank Islam Malaysia Berhad (BIMB), Kuala Terengganu / Fazmalia Mukhtar
This research has been conducted with the objective to study on the customer expectation towards service that provided by Bank Islam Malaysia Berhad (BIMB), Kuala Terengganu Branch. The study intends to look into the contrast between the customer expectations with the services provided by Bank Islam...
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| Format: | Student Project |
| Language: | English |
| Published: |
2004
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| Online Access: | https://ir.uitm.edu.my/id/eprint/54285/1/54285.pdf https://ir.uitm.edu.my/id/eprint/54285/ |
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