Factor affection customer statisfaction based on service quality intrument in the electricity sector : a study in Kudat, Sabah / Nur Hasana Isail
The purpose of this study is to investigate the determinant customer satisfaction in the electricity supply service sector. As customer are more concerned about quality nowadays, service industries have become very competitive towards delivering a great service. There are very limited research and s...
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| Format: | Monograph |
| Language: | English |
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Bachelor of Business Administrations (Hons) Marketing
2018
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| Online Access: | https://ir.uitm.edu.my/id/eprint/53125/1/53125.pdf https://ir.uitm.edu.my/id/eprint/53125/ |
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