Analysis of complaints in the comments section on Air Selangor's Facebook page / Normah Ahmad … [et al.]
The speech act of complaints has often caught the attention of researchers in many perspectives. Most previous stud-ies on complaints relied on discourse completion task (DCT) data, and some used ethnographically obtained data. Nowadays, with the widespread use of the Internet, many human affairs ha...
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Main Authors: | , , , , |
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Format: | Article |
Language: | English |
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Universiti Teknologi MARA
2022
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Online Access: | https://ir.uitm.edu.my/id/eprint/46496/1/46496.pdf https://ir.uitm.edu.my/id/eprint/46496/ https://myjms.mohe.gov.my/index.php/ijmal/article/ |
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