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Human resource practices and employees’ intention to stay in the Kuala Lumpur hotel industry / Dr. Hazrina Ghazali … [et al.]

The main purpose of this study was to examine the relationship of human resource practices and employees’ intention to stay in the KL hotel industry. Seven human resource practices; namely recruitment and selection, training, the compensation system, performance appraisal, job security, employee emp...

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Main Authors: Ghazali, Hazrina, Mohd Nasyuki, Nasyira, Oon, Xiao Yi, Ishak, Maisarah
Format: Article
Language:English
Published: Universiti Teknologi MARA (UiTM), Malaysia 2012
Subjects:
Personnel management. Employment management
Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Malaysia
Online Access:http://ir.uitm.edu.my/id/eprint/44519/1/44519.pdf
http://ir.uitm.edu.my/id/eprint/44519/
https://www.jthca.org/
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spelling my.uitm.ir.445192021-03-30T06:35:28Z http://ir.uitm.edu.my/id/eprint/44519/ Human resource practices and employees’ intention to stay in the Kuala Lumpur hotel industry / Dr. Hazrina Ghazali … [et al.] Ghazali, Hazrina Mohd Nasyuki, Nasyira Oon, Xiao Yi Ishak, Maisarah Personnel management. Employment management Hospitality industry. Hotels, clubs, restaurants, etc. Food service Malaysia The main purpose of this study was to examine the relationship of human resource practices and employees’ intention to stay in the KL hotel industry. Seven human resource practices; namely recruitment and selection, training, the compensation system, performance appraisal, job security, employee empowerment, and communication were used as variables to predict such intention. A total of 340 questionnaires were distributed to employees who were currently working in two, three and four stars rating hotels. Data were analyzed by using SPSS and results indicated that all practices have significant positive relationships with employees’ intention to stay. It was also found that practices that are commonly being carried out in the KL hotel industry were communication, training, recruitment and selection, teamwork, and performance appraisal. It is hoped that the findings of this study will help hotel managers to implement these practices so that their employees remain working with them and maximize the employees’ intention to stay. Universiti Teknologi MARA (UiTM), Malaysia 2012-04 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/44519/1/44519.pdf Ghazali, Hazrina and Mohd Nasyuki, Nasyira and Oon, Xiao Yi and Ishak, Maisarah (2012) Human resource practices and employees’ intention to stay in the Kuala Lumpur hotel industry / Dr. Hazrina Ghazali … [et al.]. Journal of Tourism, Hospitality & Culinary Arts, 4 (1). pp. 88-118. ISSN 1985-8914 , 2590-3837 https://www.jthca.org/
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Personnel management. Employment management
Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Malaysia
spellingShingle Personnel management. Employment management
Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Malaysia
Ghazali, Hazrina
Mohd Nasyuki, Nasyira
Oon, Xiao Yi
Ishak, Maisarah
Human resource practices and employees’ intention to stay in the Kuala Lumpur hotel industry / Dr. Hazrina Ghazali … [et al.]
description The main purpose of this study was to examine the relationship of human resource practices and employees’ intention to stay in the KL hotel industry. Seven human resource practices; namely recruitment and selection, training, the compensation system, performance appraisal, job security, employee empowerment, and communication were used as variables to predict such intention. A total of 340 questionnaires were distributed to employees who were currently working in two, three and four stars rating hotels. Data were analyzed by using SPSS and results indicated that all practices have significant positive relationships with employees’ intention to stay. It was also found that practices that are commonly being carried out in the KL hotel industry were communication, training, recruitment and selection, teamwork, and performance appraisal. It is hoped that the findings of this study will help hotel managers to implement these practices so that their employees remain working with them and maximize the employees’ intention to stay.
format Article
author Ghazali, Hazrina
Mohd Nasyuki, Nasyira
Oon, Xiao Yi
Ishak, Maisarah
author_facet Ghazali, Hazrina
Mohd Nasyuki, Nasyira
Oon, Xiao Yi
Ishak, Maisarah
author_sort Ghazali, Hazrina
title Human resource practices and employees’ intention to stay in the Kuala Lumpur hotel industry / Dr. Hazrina Ghazali … [et al.]
title_short Human resource practices and employees’ intention to stay in the Kuala Lumpur hotel industry / Dr. Hazrina Ghazali … [et al.]
title_full Human resource practices and employees’ intention to stay in the Kuala Lumpur hotel industry / Dr. Hazrina Ghazali … [et al.]
title_fullStr Human resource practices and employees’ intention to stay in the Kuala Lumpur hotel industry / Dr. Hazrina Ghazali … [et al.]
title_full_unstemmed Human resource practices and employees’ intention to stay in the Kuala Lumpur hotel industry / Dr. Hazrina Ghazali … [et al.]
title_sort human resource practices and employees’ intention to stay in the kuala lumpur hotel industry / dr. hazrina ghazali … [et al.]
publisher Universiti Teknologi MARA (UiTM), Malaysia
publishDate 2012
url http://ir.uitm.edu.my/id/eprint/44519/1/44519.pdf
http://ir.uitm.edu.my/id/eprint/44519/
https://www.jthca.org/
_version_ 1696979125379530752
score 13.211869

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