The study of customer satisfaction for maritime industries : the case of Tanjung Manis integrated port / Muhammad Iqhwan Shafiq Zahir
The study is to examine how maritime industry can correlate with various type of customer satisfaction in business perspective. The problems that will be examine most are about how the customer satisfaction can significantly increase the quality and performance of the organizations. The procedure th...
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| Main Author: | |
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| Format: | Student Project |
| Language: | English |
| Published: |
2016
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| Online Access: | http://ir.uitm.edu.my/id/eprint/44255/1/44255.pdf http://ir.uitm.edu.my/id/eprint/44255/ |
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