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The study of customer satisfaction for maritime industries : the case of Tanjung Manis integrated port / Muhammad Iqhwan Shafiq Zahir

The study is to examine how maritime industry can correlate with various type of customer satisfaction in business perspective. The problems that will be examine most are about how the customer satisfaction can significantly increase the quality and performance of the organizations. The procedure th...

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Main Author: Zahir, Iqhwan Shafiq
Format: Student Project
Language:English
Published: 2016
Subjects:
Industry
Consumer satisfaction
Online Access:http://ir.uitm.edu.my/id/eprint/44255/1/44255.pdf
http://ir.uitm.edu.my/id/eprint/44255/
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id my.uitm.ir.44255
record_format eprints
spelling my.uitm.ir.442552021-03-29T01:59:47Z http://ir.uitm.edu.my/id/eprint/44255/ The study of customer satisfaction for maritime industries : the case of Tanjung Manis integrated port / Muhammad Iqhwan Shafiq Zahir Zahir, Iqhwan Shafiq Industry Consumer satisfaction The study is to examine how maritime industry can correlate with various type of customer satisfaction in business perspective. The problems that will be examine most are about how the customer satisfaction can significantly increase the quality and performance of the organizations. The procedure that will be use is by examine the primary data in form of questionnaire as a medium for collecting the data. As a result, the lesson that can be given is customer satisfaction able to increase the progression of quality and performance. The implication that has been made is the customer satisfaction is important in maritime industry for future growth and competitive market in its best services. 2016-06 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/44255/1/44255.pdf Zahir, Iqhwan Shafiq (2016) The study of customer satisfaction for maritime industries : the case of Tanjung Manis integrated port / Muhammad Iqhwan Shafiq Zahir. [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Industry
Consumer satisfaction
spellingShingle Industry
Consumer satisfaction
Zahir, Iqhwan Shafiq
The study of customer satisfaction for maritime industries : the case of Tanjung Manis integrated port / Muhammad Iqhwan Shafiq Zahir
description The study is to examine how maritime industry can correlate with various type of customer satisfaction in business perspective. The problems that will be examine most are about how the customer satisfaction can significantly increase the quality and performance of the organizations. The procedure that will be use is by examine the primary data in form of questionnaire as a medium for collecting the data. As a result, the lesson that can be given is customer satisfaction able to increase the progression of quality and performance. The implication that has been made is the customer satisfaction is important in maritime industry for future growth and competitive market in its best services.
format Student Project
author Zahir, Iqhwan Shafiq
author_facet Zahir, Iqhwan Shafiq
author_sort Zahir, Iqhwan Shafiq
title The study of customer satisfaction for maritime industries : the case of Tanjung Manis integrated port / Muhammad Iqhwan Shafiq Zahir
title_short The study of customer satisfaction for maritime industries : the case of Tanjung Manis integrated port / Muhammad Iqhwan Shafiq Zahir
title_full The study of customer satisfaction for maritime industries : the case of Tanjung Manis integrated port / Muhammad Iqhwan Shafiq Zahir
title_fullStr The study of customer satisfaction for maritime industries : the case of Tanjung Manis integrated port / Muhammad Iqhwan Shafiq Zahir
title_full_unstemmed The study of customer satisfaction for maritime industries : the case of Tanjung Manis integrated port / Muhammad Iqhwan Shafiq Zahir
title_sort study of customer satisfaction for maritime industries : the case of tanjung manis integrated port / muhammad iqhwan shafiq zahir
publishDate 2016
url http://ir.uitm.edu.my/id/eprint/44255/1/44255.pdf
http://ir.uitm.edu.my/id/eprint/44255/
_version_ 1695534756415930368
score 13.211869

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