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The factors contribute towards customer satisfaction at Bank Simpanan Nasional (BSN) Merbok / Nur Syuhada Muhamad Sabri and Nur Wahida Abdul Talib

This chapter focused on the background of the study which is the factors contribute towards customer satisfaction at Bank Simpanan Nasional (BSN) Merbok. The presentation of this chapter begins with the research background, followed by the problem statement, research questions, research objectives,...

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Main Authors: Muhamad Sabri, Nur Syuhada, Abdul Talib, Nur Wahida
Format: Student Project
Language:English
Published: 2018
Subjects:
Consumer satisfaction
Customer services. Customer relations
Online Access:https://ir.uitm.edu.my/id/eprint/42372/1/42372.pdf
https://ir.uitm.edu.my/id/eprint/42372/
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id my.uitm.ir.42372
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spelling my.uitm.ir.423722021-09-09T07:47:24Z https://ir.uitm.edu.my/id/eprint/42372/ The factors contribute towards customer satisfaction at Bank Simpanan Nasional (BSN) Merbok / Nur Syuhada Muhamad Sabri and Nur Wahida Abdul Talib Muhamad Sabri, Nur Syuhada Abdul Talib, Nur Wahida Consumer satisfaction Customer services. Customer relations This chapter focused on the background of the study which is the factors contribute towards customer satisfaction at Bank Simpanan Nasional (BSN) Merbok. The presentation of this chapter begins with the research background, followed by the problem statement, research questions, research objectives, scope of the study, significant of the study and lastly the definition of terms and concepts used in this study. 2018-01 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/42372/1/42372.pdf ID42372 Muhamad Sabri, Nur Syuhada and Abdul Talib, Nur Wahida (2018) The factors contribute towards customer satisfaction at Bank Simpanan Nasional (BSN) Merbok / Nur Syuhada Muhamad Sabri and Nur Wahida Abdul Talib. [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Consumer satisfaction
Customer services. Customer relations
spellingShingle Consumer satisfaction
Customer services. Customer relations
Muhamad Sabri, Nur Syuhada
Abdul Talib, Nur Wahida
The factors contribute towards customer satisfaction at Bank Simpanan Nasional (BSN) Merbok / Nur Syuhada Muhamad Sabri and Nur Wahida Abdul Talib
description This chapter focused on the background of the study which is the factors contribute towards customer satisfaction at Bank Simpanan Nasional (BSN) Merbok. The presentation of this chapter begins with the research background, followed by the problem statement, research questions, research objectives, scope of the study, significant of the study and lastly the definition of terms and concepts used in this study.
format Student Project
author Muhamad Sabri, Nur Syuhada
Abdul Talib, Nur Wahida
author_facet Muhamad Sabri, Nur Syuhada
Abdul Talib, Nur Wahida
author_sort Muhamad Sabri, Nur Syuhada
title The factors contribute towards customer satisfaction at Bank Simpanan Nasional (BSN) Merbok / Nur Syuhada Muhamad Sabri and Nur Wahida Abdul Talib
title_short The factors contribute towards customer satisfaction at Bank Simpanan Nasional (BSN) Merbok / Nur Syuhada Muhamad Sabri and Nur Wahida Abdul Talib
title_full The factors contribute towards customer satisfaction at Bank Simpanan Nasional (BSN) Merbok / Nur Syuhada Muhamad Sabri and Nur Wahida Abdul Talib
title_fullStr The factors contribute towards customer satisfaction at Bank Simpanan Nasional (BSN) Merbok / Nur Syuhada Muhamad Sabri and Nur Wahida Abdul Talib
title_full_unstemmed The factors contribute towards customer satisfaction at Bank Simpanan Nasional (BSN) Merbok / Nur Syuhada Muhamad Sabri and Nur Wahida Abdul Talib
title_sort factors contribute towards customer satisfaction at bank simpanan nasional (bsn) merbok / nur syuhada muhamad sabri and nur wahida abdul talib
publishDate 2018
url https://ir.uitm.edu.my/id/eprint/42372/1/42372.pdf
https://ir.uitm.edu.my/id/eprint/42372/
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score 13.211869

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