The factors contribute towards customer satisfaction at Bank Simpanan Nasional (BSN) Merbok / Nur Syuhada Muhamad Sabri and Nur Wahida Abdul Talib

This chapter focused on the background of the study which is the factors contribute towards customer satisfaction at Bank Simpanan Nasional (BSN) Merbok. The presentation of this chapter begins with the research background, followed by the problem statement, research questions, research objectives,...

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Bibliographic Details
Main Authors: Muhamad Sabri, Nur Syuhada, Abdul Talib, Nur Wahida
Format: Student Project
Language:English
Published: 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/42372/1/42372.pdf
https://ir.uitm.edu.my/id/eprint/42372/
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