The relationship of brand image and service quality on student loyalty of a university shop / Saida Farhanah Sarkam, Nurul Syafika Mohd Nasir and Shatina Saad

The study aimed is to examine the relationship of brand image and service quality towards student loyalty in purchasing at a university shop, namely UniShop, in the southern state of Malaysia. By understanding student loyalty, the university management might encourage students to shop at the UniShop...

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Bibliographic Details
Main Authors: Sarkam, Saida Farhanah, Mohd Nasir, Nurul Syafika, Saad, Shatina
Format: Article
Language:English
Published: Universiti Teknologi MARA, Perlis 2019
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/41815/1/41815.pdf
http://ir.uitm.edu.my/id/eprint/41815/
https://jurnalintelek.uitm.edu.my/index.php/main
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