A study on the application of queuing model to evaluate the performance of counter service in employees provident fund department / Siti Balqis Mohd Hisham

The study of waiting lines, called queuing theory, is one of the oldest and most widely used quantitative analysis techniques. Waiting lines are an everyday occurrence, affecting people shopping for groceries, buying gasoline, making a bank deposit, or waiting on the telephone. This paper contains t...

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Bibliographic Details
Main Author: Mohd Hisham, Siti Balqis
Format: Student Project
Language:English
Published: 2013
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/38650/1/38650.pdf
http://ir.uitm.edu.my/id/eprint/38650/
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