Service quality perception and customer satisfaction of AAO Global Insurance Brokers Sdn Bhd / Siti Nor Hidayah Ahmad Don

This study provides an analysis regarding customer satisfaction towards quality service provided by organization. The main objective of this project paper is to determine the level customer satisfaction towards quality service perception that provided by AAO Global Insurance Brokers Sdn Bhd by exami...

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Bibliographic Details
Main Author: Ahmad Don, Siti Nor Hidayah
Format: Student Project
Language:English
Published: 2010
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/31250/1/31250.pdf
http://ir.uitm.edu.my/id/eprint/31250/
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