Level of service quality provided by Bank Rakyat Bandar Baru Bangi / Norhishamudin Mohamed
This researches paper is about a study on quality service that lead to customer satisfaction towards the service provide by Bank Rakyat Bandar Baru Bangi. The objectives of the study are to identify the most important dimension of service quality and to determine the ranking of the service quality d...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2010
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| Online Access: | http://ir.uitm.edu.my/id/eprint/27924/1/27924.pdf http://ir.uitm.edu.my/id/eprint/27924/ |
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