An analysis on the service quality performance by Seri Warisan Resort / Rosdadawiyad Omar
This research is study on service quality at Seri Warisan Resort. Service is an act or performance that creates benefit for customers by bringing about a desired change in or on behalf of-the recipient. Quality is the degree to which a service satisfies customers by meeting their needs, wants and ex...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2006
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| Online Access: | http://ir.uitm.edu.my/id/eprint/22455/1/PPb_ROSDADAWIYAD%20OMAR%20M%20BM%2006_5.pdf http://ir.uitm.edu.my/id/eprint/22455/ |
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