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Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah

Increased global competitiveness in supply chain foresees the significance of supplier selection with radical changes in decision-making process. Uncertain situation in purchasing, such as supplier selection, makes hypermarket relies on multiple criteria to make decision. Recent approaches of suppli...

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Format: Book Section
Language:English
Published: Institute of Graduate Studies, UiTM 2016
Subjects:
Customer services. Customer relations
Online Access:http://ir.uitm.edu.my/id/eprint/20063/1/ABS_RAJA%20NAZIM%20RAJA%20ABDULLAH%20TDRA%20VOL%2010%20IGS%2016.pdf
http://ir.uitm.edu.my/id/eprint/20063/
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spelling my.uitm.ir.200632018-06-11T03:53:58Z http://ir.uitm.edu.my/id/eprint/20063/ Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah Customer services. Customer relations Increased global competitiveness in supply chain foresees the significance of supplier selection with radical changes in decision-making process. Uncertain situation in purchasing, such as supplier selection, makes hypermarket relies on multiple criteria to make decision. Recent approaches of supplier selection implemented by hypermarket are still practicing a traditional decision-making process, using experience and personal judgment to decide on the supplier. Conflict of interest occurred when personal history is influenced by individual decision by decision makers. Hence, there are four types of multi criteria decision-making (MCDM) methods to solve decision problem and one of the decision models under MCDM is analytical hierarchy process (AHP), developed by Saaty (1980), is a tool for decision-making process continuously be the extensively decision-making theory to be employed. AHP has been widely exercised in solving decision problems. However, AHP tools are still lacking in performance and there are issues regarding supplier selection decision-making have been identified. This study introduced a multidisciplinary approach to operational decision support model applied to Giant hypermarket to provide the decision maker with a systematic decision making process… Institute of Graduate Studies, UiTM 2016 Book Section PeerReviewed text en http://ir.uitm.edu.my/id/eprint/20063/1/ABS_RAJA%20NAZIM%20RAJA%20ABDULLAH%20TDRA%20VOL%2010%20IGS%2016.pdf UNSPECIFIED (2016) Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah. In: UNSPECIFIED, (ed.) The Doctoral Research Abstracts. IGS Biannual Publication, 10 (10). Institute of Graduate Studies, UiTM, Shah Alam.
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Customer services. Customer relations
spellingShingle Customer services. Customer relations
Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah
description Increased global competitiveness in supply chain foresees the significance of supplier selection with radical changes in decision-making process. Uncertain situation in purchasing, such as supplier selection, makes hypermarket relies on multiple criteria to make decision. Recent approaches of supplier selection implemented by hypermarket are still practicing a traditional decision-making process, using experience and personal judgment to decide on the supplier. Conflict of interest occurred when personal history is influenced by individual decision by decision makers. Hence, there are four types of multi criteria decision-making (MCDM) methods to solve decision problem and one of the decision models under MCDM is analytical hierarchy process (AHP), developed by Saaty (1980), is a tool for decision-making process continuously be the extensively decision-making theory to be employed. AHP has been widely exercised in solving decision problems. However, AHP tools are still lacking in performance and there are issues regarding supplier selection decision-making have been identified. This study introduced a multidisciplinary approach to operational decision support model applied to Giant hypermarket to provide the decision maker with a systematic decision making process…
format Book Section
title Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah
title_short Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah
title_full Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah
title_fullStr Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah
title_full_unstemmed Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah
title_sort supplier selection decision support model: a case study of giant hypermarket in selangor / raja nazim raja abdullah
publisher Institute of Graduate Studies, UiTM
publishDate 2016
url http://ir.uitm.edu.my/id/eprint/20063/1/ABS_RAJA%20NAZIM%20RAJA%20ABDULLAH%20TDRA%20VOL%2010%20IGS%2016.pdf
http://ir.uitm.edu.my/id/eprint/20063/
_version_ 1685649296553148416
score 13.211869

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