The significant relationship among factors contributing towards customer satisfaction at Y-Centre, UTC Melaka / Siti Yuwanis Zainal Abidin
The purpose of this research was to determine the significant relationship among resource, outcomes, process and image and social responsibility towards customer satisfaction at Y-Centre, Melaka. There were four objectives in this research: 1) to investigate whether resource has positive relationshi...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2017
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| Online Access: | http://ir.uitm.edu.my/id/eprint/17302/1/PPb_SITI%20YUWANIS%20ZAINAL%20ABIDIN%20BM%2017_5.pdf http://ir.uitm.edu.my/id/eprint/17302/ |
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