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Customer satisfaction towards banquet restaurant: Thian Court Crown Square, Kuching, Sarawak / Annie Noorly Jika

Customer satisfaction is among the most important factors in food industry that need to be highlighted. The goal ofthis study is to identify the factors influence customer satisfaction and will examine the degree of customer satisfaction towards three main criteria which are service quality, food qu...

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Main Author: Jika, Annie Noorly
Format: Student Project
Language:English
Published: 2018
Subjects:
H Social Sciences (General)
Study and teaching. Research
Online Access:https://ir.uitm.edu.my/id/eprint/108524/2/108524.pdf
https://ir.uitm.edu.my/id/eprint/108524/
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id my.uitm.ir.108524
record_format eprints
spelling my.uitm.ir.1085242024-12-24T09:05:50Z https://ir.uitm.edu.my/id/eprint/108524/ Customer satisfaction towards banquet restaurant: Thian Court Crown Square, Kuching, Sarawak / Annie Noorly Jika Jika, Annie Noorly H Social Sciences (General) Study and teaching. Research Customer satisfaction is among the most important factors in food industry that need to be highlighted. The goal ofthis study is to identify the factors influence customer satisfaction and will examine the degree of customer satisfaction towards three main criteria which are service quality, food quality and environment. Through the finding, we will provide suggestions and recommendations which can benefit the restaurant and other agencies as well. Thian Court Restaurant (Kuching) a non-halal eating place has been chose for the case study. The main factor influence customer satisfaction will be identified through this case study. 2018 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/108524/2/108524.pdf Customer satisfaction towards banquet restaurant: Thian Court Crown Square, Kuching, Sarawak / Annie Noorly Jika. (2018) [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic H Social Sciences (General)
Study and teaching. Research
spellingShingle H Social Sciences (General)
Study and teaching. Research
Jika, Annie Noorly
Customer satisfaction towards banquet restaurant: Thian Court Crown Square, Kuching, Sarawak / Annie Noorly Jika
description Customer satisfaction is among the most important factors in food industry that need to be highlighted. The goal ofthis study is to identify the factors influence customer satisfaction and will examine the degree of customer satisfaction towards three main criteria which are service quality, food quality and environment. Through the finding, we will provide suggestions and recommendations which can benefit the restaurant and other agencies as well. Thian Court Restaurant (Kuching) a non-halal eating place has been chose for the case study. The main factor influence customer satisfaction will be identified through this case study.
format Student Project
author Jika, Annie Noorly
author_facet Jika, Annie Noorly
author_sort Jika, Annie Noorly
title Customer satisfaction towards banquet restaurant: Thian Court Crown Square, Kuching, Sarawak / Annie Noorly Jika
title_short Customer satisfaction towards banquet restaurant: Thian Court Crown Square, Kuching, Sarawak / Annie Noorly Jika
title_full Customer satisfaction towards banquet restaurant: Thian Court Crown Square, Kuching, Sarawak / Annie Noorly Jika
title_fullStr Customer satisfaction towards banquet restaurant: Thian Court Crown Square, Kuching, Sarawak / Annie Noorly Jika
title_full_unstemmed Customer satisfaction towards banquet restaurant: Thian Court Crown Square, Kuching, Sarawak / Annie Noorly Jika
title_sort customer satisfaction towards banquet restaurant: thian court crown square, kuching, sarawak / annie noorly jika
publishDate 2018
url https://ir.uitm.edu.my/id/eprint/108524/2/108524.pdf
https://ir.uitm.edu.my/id/eprint/108524/
_version_ 1819914041933430784
score 13.22586

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