Measuring service quality and customer satisfaction: the case study of Asajaya District Office / Nazatul Fazirah Mori

Services is the intangible products that company offered such as accounting, banking, cleaning, consultancy, education, insurance, expertise, medical treatment, or transportation. Sometimes services are difficult to identify because they are closely associated with goods like the combination of a di...

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Bibliographic Details
Main Author: Mori, Nazatul Fazirah
Format: Student Project
Language:English
Published: 2013
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/108038/2/108038.pdf
https://ir.uitm.edu.my/id/eprint/108038/
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