The relationship between workload and job performance in private higher education institutions: a case study in Kolej Poly-Tech MARA, Northern Malaysia / Muhamad Nasrullah Zamri ... [et al.]

Workload is a significant issue impacting employee job performance. Heavy workloads often lead to decreased performance, which lowers morale and increases employee turnover within organizations. This study focused on workload as a job stressor and its effects on job performance. The aim was to explo...

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Main Authors: Zamri, Muhamad Nasrullah, Wan Ab. Aziz, Wan Asri, Rasak, Nor Tasnim Syahera, Suhaimi, Muhammad Hafiz
Format: Article
Language:English
Published: Universiti Teknologi MARA, Terengganu 2024
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/108026/1/108026.pdf
https://ir.uitm.edu.my/id/eprint/108026/
https://e-ajuitmct.uitm.edu.my/v3/
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id my.uitm.ir.108026
record_format eprints
spelling my.uitm.ir.1080262024-12-18T00:43:08Z https://ir.uitm.edu.my/id/eprint/108026/ The relationship between workload and job performance in private higher education institutions: a case study in Kolej Poly-Tech MARA, Northern Malaysia / Muhamad Nasrullah Zamri ... [et al.] eaj Zamri, Muhamad Nasrullah Wan Ab. Aziz, Wan Asri Rasak, Nor Tasnim Syahera Suhaimi, Muhammad Hafiz Performance standards Workload is a significant issue impacting employee job performance. Heavy workloads often lead to decreased performance, which lowers morale and increases employee turnover within organizations. This study focused on workload as a job stressor and its effects on job performance. The aim was to explore the relationship between workload and job performance among employees at Kolej Poly-Tech MARA, Northern Malaysia. Quantitative data were gathered through questionnaires distributed to 127 employees of the institution. The analysis revealed a moderate negative and significant relationship between workload and job performance (r=-0.528, p<.05) at Kolej Poly-Tech MARA, Northern Malaysia. Consequently, workload directly affects job performance at this institution. Recommendations include improving the current information systems and procedures to eliminate redundant tasks, revising employee salaries and benefits, and, if funds permit, hiring additional employees to alleviate the workload on current employees. Future research should consider comparing public and private universities or colleges to assess differences in stress levels. Additionally, increasing the number of respondents and including other branches of Kolej Poly-Tech MARA could enhance the study. Finally, expanding the conceptual framework by incorporating more variables and applying different analytical methods, such as SEM-PLS, would further benefit future research. Universiti Teknologi MARA, Terengganu 2024-11 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/108026/1/108026.pdf The relationship between workload and job performance in private higher education institutions: a case study in Kolej Poly-Tech MARA, Northern Malaysia / Muhamad Nasrullah Zamri ... [et al.]. (2024) e-Academia Journal <https://ir.uitm.edu.my/view/publication/e-Academia_Journal/>, 13 (2). pp. 102-114. ISSN 2289 - 6589 https://e-ajuitmct.uitm.edu.my/v3/
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Performance standards
spellingShingle Performance standards
Zamri, Muhamad Nasrullah
Wan Ab. Aziz, Wan Asri
Rasak, Nor Tasnim Syahera
Suhaimi, Muhammad Hafiz
The relationship between workload and job performance in private higher education institutions: a case study in Kolej Poly-Tech MARA, Northern Malaysia / Muhamad Nasrullah Zamri ... [et al.]
description Workload is a significant issue impacting employee job performance. Heavy workloads often lead to decreased performance, which lowers morale and increases employee turnover within organizations. This study focused on workload as a job stressor and its effects on job performance. The aim was to explore the relationship between workload and job performance among employees at Kolej Poly-Tech MARA, Northern Malaysia. Quantitative data were gathered through questionnaires distributed to 127 employees of the institution. The analysis revealed a moderate negative and significant relationship between workload and job performance (r=-0.528, p<.05) at Kolej Poly-Tech MARA, Northern Malaysia. Consequently, workload directly affects job performance at this institution. Recommendations include improving the current information systems and procedures to eliminate redundant tasks, revising employee salaries and benefits, and, if funds permit, hiring additional employees to alleviate the workload on current employees. Future research should consider comparing public and private universities or colleges to assess differences in stress levels. Additionally, increasing the number of respondents and including other branches of Kolej Poly-Tech MARA could enhance the study. Finally, expanding the conceptual framework by incorporating more variables and applying different analytical methods, such as SEM-PLS, would further benefit future research.
format Article
author Zamri, Muhamad Nasrullah
Wan Ab. Aziz, Wan Asri
Rasak, Nor Tasnim Syahera
Suhaimi, Muhammad Hafiz
author_facet Zamri, Muhamad Nasrullah
Wan Ab. Aziz, Wan Asri
Rasak, Nor Tasnim Syahera
Suhaimi, Muhammad Hafiz
author_sort Zamri, Muhamad Nasrullah
title The relationship between workload and job performance in private higher education institutions: a case study in Kolej Poly-Tech MARA, Northern Malaysia / Muhamad Nasrullah Zamri ... [et al.]
title_short The relationship between workload and job performance in private higher education institutions: a case study in Kolej Poly-Tech MARA, Northern Malaysia / Muhamad Nasrullah Zamri ... [et al.]
title_full The relationship between workload and job performance in private higher education institutions: a case study in Kolej Poly-Tech MARA, Northern Malaysia / Muhamad Nasrullah Zamri ... [et al.]
title_fullStr The relationship between workload and job performance in private higher education institutions: a case study in Kolej Poly-Tech MARA, Northern Malaysia / Muhamad Nasrullah Zamri ... [et al.]
title_full_unstemmed The relationship between workload and job performance in private higher education institutions: a case study in Kolej Poly-Tech MARA, Northern Malaysia / Muhamad Nasrullah Zamri ... [et al.]
title_sort relationship between workload and job performance in private higher education institutions: a case study in kolej poly-tech mara, northern malaysia / muhamad nasrullah zamri ... [et al.]
publisher Universiti Teknologi MARA, Terengganu
publishDate 2024
url https://ir.uitm.edu.my/id/eprint/108026/1/108026.pdf
https://ir.uitm.edu.my/id/eprint/108026/
https://e-ajuitmct.uitm.edu.my/v3/
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score 13.222552