Consumer online buying behavior on social media platform in Malaysia: a conceptual paper / Farhan Nadia Bakly ... [et al.]

The increased utilisation of social media platforms has been observed to influence consumer behaviour, particularly in online shopping context. This paper aims to propose a conceptual framework regarding the factors influencing customer online buying behaviour on TikTok platform among younger genera...

Full description

Saved in:
Bibliographic Details
Main Authors: Bakly, Farhan Nadia, Md Yusop, Hamidah, Abdullah, Nurhayaty, Mohd Lokman, Nur Syahirah
Format: Article
Language:English
Published: Faculty of Business and Management ; UiTM Press 2024
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/107870/1/107870.pdf
https://ir.uitm.edu.my/id/eprint/107870/
https://journal.uitm.edu.my/ojs/index.php/JIBE/index
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.uitm.ir.107870
record_format eprints
spelling my.uitm.ir.1078702024-12-17T17:33:06Z https://ir.uitm.edu.my/id/eprint/107870/ Consumer online buying behavior on social media platform in Malaysia: a conceptual paper / Farhan Nadia Bakly ... [et al.] jibe Bakly, Farhan Nadia Md Yusop, Hamidah Abdullah, Nurhayaty Mohd Lokman, Nur Syahirah Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling The increased utilisation of social media platforms has been observed to influence consumer behaviour, particularly in online shopping context. This paper aims to propose a conceptual framework regarding the factors influencing customer online buying behaviour on TikTok platform among younger generations in Malaysia’s fragrance market. The method used for this conceptual paper is based on the literature reviews from journal articles, theses, and other related sources which are related to the keywords and research area. The review indicates that both consumers and businesses can benefit from a deeper understanding of online buying behaviour on social media platforms in Malaysia, which can support more informed marketing strategies and drive consumer engagement. While this paper focused on the fragrance industry, the proposed conceptual framework to further identify and analyse the influence of brand awareness, product variety and psychological factors on consumer online buying behaviour on TikTok, can also be adapted for broader applications across various industries, such as retail and beyond. The framework will serve as a guideline for future academic research both empirical and non-empirical- and offers practical insights for industry applications. It will help businesses across multiple sectors in Malaysia make inform strategic decisions and leverage TikTok as a platform for e-commerce growth in the region. Faculty of Business and Management ; UiTM Press 2024-11 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/107870/1/107870.pdf Consumer online buying behavior on social media platform in Malaysia: a conceptual paper / Farhan Nadia Bakly ... [et al.]. (2024) Journal of International Business, Economics and Entrepreneurship (JIBE) <https://ir.uitm.edu.my/view/publication/Journal_of_International_Business,_Economics_and_Entrepreneurship_=28JIBE=29/>, 9 (2). pp. 92-101. ISSN 0128-7494 https://journal.uitm.edu.my/ojs/index.php/JIBE/index
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
spellingShingle Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Bakly, Farhan Nadia
Md Yusop, Hamidah
Abdullah, Nurhayaty
Mohd Lokman, Nur Syahirah
Consumer online buying behavior on social media platform in Malaysia: a conceptual paper / Farhan Nadia Bakly ... [et al.]
description The increased utilisation of social media platforms has been observed to influence consumer behaviour, particularly in online shopping context. This paper aims to propose a conceptual framework regarding the factors influencing customer online buying behaviour on TikTok platform among younger generations in Malaysia’s fragrance market. The method used for this conceptual paper is based on the literature reviews from journal articles, theses, and other related sources which are related to the keywords and research area. The review indicates that both consumers and businesses can benefit from a deeper understanding of online buying behaviour on social media platforms in Malaysia, which can support more informed marketing strategies and drive consumer engagement. While this paper focused on the fragrance industry, the proposed conceptual framework to further identify and analyse the influence of brand awareness, product variety and psychological factors on consumer online buying behaviour on TikTok, can also be adapted for broader applications across various industries, such as retail and beyond. The framework will serve as a guideline for future academic research both empirical and non-empirical- and offers practical insights for industry applications. It will help businesses across multiple sectors in Malaysia make inform strategic decisions and leverage TikTok as a platform for e-commerce growth in the region.
format Article
author Bakly, Farhan Nadia
Md Yusop, Hamidah
Abdullah, Nurhayaty
Mohd Lokman, Nur Syahirah
author_facet Bakly, Farhan Nadia
Md Yusop, Hamidah
Abdullah, Nurhayaty
Mohd Lokman, Nur Syahirah
author_sort Bakly, Farhan Nadia
title Consumer online buying behavior on social media platform in Malaysia: a conceptual paper / Farhan Nadia Bakly ... [et al.]
title_short Consumer online buying behavior on social media platform in Malaysia: a conceptual paper / Farhan Nadia Bakly ... [et al.]
title_full Consumer online buying behavior on social media platform in Malaysia: a conceptual paper / Farhan Nadia Bakly ... [et al.]
title_fullStr Consumer online buying behavior on social media platform in Malaysia: a conceptual paper / Farhan Nadia Bakly ... [et al.]
title_full_unstemmed Consumer online buying behavior on social media platform in Malaysia: a conceptual paper / Farhan Nadia Bakly ... [et al.]
title_sort consumer online buying behavior on social media platform in malaysia: a conceptual paper / farhan nadia bakly ... [et al.]
publisher Faculty of Business and Management ; UiTM Press
publishDate 2024
url https://ir.uitm.edu.my/id/eprint/107870/1/107870.pdf
https://ir.uitm.edu.my/id/eprint/107870/
https://journal.uitm.edu.my/ojs/index.php/JIBE/index
_version_ 1818838401507393536
score 13.223943