Canteen service quality and customer satisfaction: a mixed method study / Mylen C. Cano and Vonzhemar M. Hijada II

The main objective of the study was to propose a program design to improve the service quality and customer satisfaction of a private school canteen in Davao City, Philippines. The study employed a mixedmethod research approach utilizing a sequential explanatory design. The sample population of 371...

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Main Authors: Cano, Mylen C., Hijada II, Vonzhemar M.
格式: Article
语言:English
出版: Faculty of Hotel and Tourism Management, Universiti Teknologi MARA Selangor, Puncak Alam Campus 2024
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在线阅读:https://ir.uitm.edu.my/id/eprint/101748/1/101748.pdf
https://ir.uitm.edu.my/id/eprint/101748/
https://www.jthca.org/
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