Canteen service quality and customer satisfaction: a mixed method study / Mylen C. Cano and Vonzhemar M. Hijada II
The main objective of the study was to propose a program design to improve the service quality and customer satisfaction of a private school canteen in Davao City, Philippines. The study employed a mixedmethod research approach utilizing a sequential explanatory design. The sample population of 371...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Faculty of Hotel and Tourism Management, Universiti Teknologi MARA Selangor, Puncak Alam Campus
2024
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/101748/1/101748.pdf https://ir.uitm.edu.my/id/eprint/101748/ https://www.jthca.org/ |
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