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Sustainability of post-graduate program at Open University Malaysia (OUM) : an importance-performance analysis

Identifying the important aspects of the services provided to learners and measuring the institution’s performance in providing those services are critical in ensuring continual acceptance and long-term sustainability of an institution’s academic programmes. In this regard, a study was und...

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Bibliographic Details
Main Authors:	Ramli Bahroom,, Latifah Abdol Latif,, Ng, Man San
Format:	Conference or Workshop Item
Published:	2008
Subjects:	LC5201 Education extension. Adult education. Continuing education
Online Access:	http://library.oum.edu.my/repository/400/1/sustain_ramli.pdf http://library.oum.edu.my/repository/400/
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